Support Service

Open and follow support tickets from the Support page in Dash. Every new ticket goes to Customer Care first, who answer or route it onward.

Open a support ticket from Support in Dash with a subject, a description, an optional related server or domain, and up to 5 attachments.

The Support page in Dash lists every ticket. Filter the list by status, or search by subject or ticket code with at least 3 characters.

Read replies, send a message of at least 10 characters, rate a support reply, and close a ticket from its details page in Dash.